Troubleshooting

Data from Steam — Steam Web API Terms of Use. Last updated 27 Aug 2026.

Updates & events

17 Jan 2025 → 17 Jan 2025

Q: Opening movie and other cutscenes being skipped automatically. (Steam®) A: Please install the VP9 codec by installing the "VP9 Video Extensions" from the Microsoft Store available at the following web page: If the measure above does not improve the situation, please refer to the following support page: Q: Cannot save/load. (Steam®) A: Please refer to the following support page:

Type: In-game event
On Steam: On Steam ↗

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